About this Special Issue

Volume 41, Issue 11-12, 2025

Free Access Editorial
Consumer resilience in an era of disruptions
A.R. Shaheen Hosany, Girish Prayag & Shona Bettany
Disruptions are prevalent in daily life. Ranging from major, external, economic (cost-of-living), health (COVID-19), humanitarian (war) crises, environmental disasters (climate change, earthquakes and floods), technological innovations (AI), to job transitions, childbirth, divorce and death, disruptions influence consumers, consumption and markets…
https://www.tandfonline.com/doi/full/10.1080/0267257X.2025.2555714

Open Access Article
Stories of resilience – rebuilding consumer identity after poverty
Julius Stephan, Kathy Hamilton & Kim Bräuer
Despite the significance of resilience in consumer poverty research, current understanding is skewed towards contexts of downward mobility and research has neglected to explore what happens after consumers move out of a period of financial and identity strain… 
https://www.tandfonline.com/doi/full/10.1080/0267257X.2025.2522221

Article
Disrupted object affordances and (un)reflexive disposal
Hélène Cherrier & Meltem Ture
We examine how consumers respond to objects within the home that no longer fulfil their expected functions, which we refer to as ‘disrupted objects’…
https://www.tandfonline.com/doi/full/10.1080/0267257X.2025.2490162

Open Access Article
Conceptualising consumer resilience in an age of governmental responsibilisation
Ross Gordon, Nadina Luca, Nadia Zainuddin, Ariadne Kapetanaki & Theresa Harada
This paper aims to reconsider the concept of consumer resilience within a context of increasing governmental responsibilisation…
https://www.tandfonline.com/doi/full/10.1080/0267257X.2025.2550606

Article
Forced to move, forced to change: family identity and role redefinition in forced migration
Roua Alhanouti
This study examines how Syrian refugee families reconstruct their collective identity following forced displacement to France…
https://www.tandfonline.com/doi/full/10.1080/0267257X.2025.2548403

Open Access Article
How low-income consumers cope with recurrent disruptions in basic services?
Sohail Kamran, Outi Uusitalo & Saleem Ur Rahman
This study explores how low-income consumers cope with the recurrent disruptions they encounter in the form of unfairness against them in basic services, and the consequences of their strategies…
https://www.tandfonline.com/doi/full/10.1080/0267257X.2025.2545528

Open Access Article
Religiosity, divine control and consumer resilience during the COVID-19 pandemic
Anthony Grimes, Stuart Roper & Daniel P. Hampson
By way of a cross-sectional survey (n = 524), this study demonstrates that religiosity positively influenced consumers’ willingness to use face-to-face services under very different, disruptive, and risky conditions during the COVID-19 pandemic… 
https://www.tandfonline.com/doi/full/10.1080/0267257X.2025.2542932

Open Access Article Commentary
Five decades of disruption in UK Higher Education- reflections from the Business School
Chris Hackley
In this invited commentary, I reflect on disruptions in the UK Higher Education sector since the 1980s from the perspective of the Business and Management and Marketing discipline areas, and I consider the consequent demands placed on the resilience of students and academics.
https://www.tandfonline.com/doi/full/10.1080/0267257X.2025.2529913

Open Access Article Commentary
Foreshadowing consumer resilience: the mainstreaming of consumer prepping
Ben Kerrane
This commentary extends the concept of consumer resilience by exploring the everyday prepping practices of mothers from the United Kingdom who accumulate and manage consumer goods to buffer against future crises…
https://www.tandfonline.com/doi/full/10.1080/0267257X.2025.2547674